FAQ

Orders 

Please read item description carefully, before placing an order to avoid future issues once you have received your products, if you have any further questions on products, please send a message and I will get back to you as soon as possible. 
I do not work on rush orders, I work on orders on the list they come in. 

Shipping

Turn around time is 2 weeks, large orders may take up to 3 weeks.
Please wait 2 weeks before contacting me about your order. You will receive a tracking number through email once the package is placed in mail. If you do not receive your order in 5 days, after you have received your tracking number, please contact me as soon as possible. Insurance is purchased for all packages worth $70 and up, so I will work with you on any lost or damaged packages.  We ship through 2-3 day priority mail .
 

International Shipping

Packages out of the states ,may take 2-6 to receive after its been shipped out. 
Some countries may have a delivery fee for international packages, please check with your local post office. 
Shipping cost is high but if you over pay, you will receive a refund for over payment, that will be determine when shipping label is created. 

 

no Refunds

Items are made upon order, fabric is cut and worked on once an order comes in. Therefore, we do not issue a refund on items that have already been shipped out, however you may cancel if your order has not yet gone out. 

For any other information you may contact me by email at worshipflagsstreamers@gmail.com or by chat.
Messages will be answered from
Monday - Friday 10am to 6pm CT.
 
Thank you
Ivette Reyes

 

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